Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of Emily & Jason Toronto, By using our website and placing an order, you agree to the terms outlined below.

1. Applicability

By placing an order with Emily & Jason Toronto, you confirm that you have read, understood, and agreed to these Terms & Conditions. These terms apply to all products, services, and transactions made through our website.

2. Product Information

We strive to provide accurate and up-to-date product descriptions at all times. However, minor errors, typographical mistakes, or slight variations may occur.

We reserve the right to correct any errors or update information without prior notice.

3. Orders & Payments

  • Orders will only be processed after full payment has been received
  • We offer multiple secure payment methods, which may vary depending on your location
  • It is the customer’s responsibility to ensure that the selected payment method is available and valid

All transactions are handled through secure payment providers to ensure your safety.

4. Processing & Delivery

At Emily & Jason Toronto, we aim to provide a smooth and efficient delivery experience:

  • Processing Time: 1–3 business days
  • Shipping Time: 3–7 business days (depending on location)
  • Orders are shipped directly from our international suppliers

Please note that shipping times are estimates and may vary due to external factors such as customs or carrier delays.

5. Returns & Cancellations

For all information regarding returns, refunds, and cancellations, please refer to our Return Policy.

6. Liability

  • Emily & Jason Toronto is not responsible for lost or damaged packages if the tracking information shows that the order has been successfully delivered
  • Customers are responsible for providing the correct shipping address
  • Any errors in the address must be reported within 24 hours after placing the order

7. Intellectual Property

All content on this website, including but not limited to:

  • Texts
  • Images
  • Logos
  • Designs

is the property of Emily & Jason Toronto and may not be copied, reproduced, or used without prior written permission.

8. Complaints Procedure

If you have any complaints or concerns, you can contact us via:

Email: info@emilyjasontoronto.com

We aim to respond to all inquiries within 5 business days and will do our best to find a suitable solution.

9. Governing Law

These Terms & Conditions are governed by the laws applicable in Canada. Any disputes will be handled in accordance with Canadian law.